Rockford, Illinois News

City of Rockford, ETSB announce new dispatch system

ROCKFORD — The ETSB and 13 law enforcement agencies across the region recently launched a new Computer Aided Dispatch (CAD) and shared Police Records Management System (RMS).

For the first time, all agencies are now operating on a shared platform. This sets the stage for increased information sharing and analytics across all agencies.

This project replaces 12-year-old, end-of-life computer systems at both 911 centers, as well as the Rockford Police Department and the Winnebago County Sheriff’s Office.

“This represents the first time in our County’s history that all agencies have come together to leverage a single system,” said City of Rockford IT Director Glenn Trommels, who led the project. “The cooperation and tireless work demonstrated by all agencies was phenomenal.”

Agencies involved in the project include: Rockford, Loves Park, South Beloit, Rockford Park District, Rock Valley College, Cherry Valley, Durand, Machesney Park, Pecatonica, Rockton, Roscoe, Winnebago, Winnebago County Sheriff’s Office and the Winnebago County Emergency Telephone System Board.

“Having all agencies aligned onto a common platform makes our law enforcement agencies more efficient and effective,” Rockford Mayor Tom McNamara said. “This is just one project that demonstrates that true collaboration between multiple partners can positively impact our entire community.”

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